{"id":215,"date":"2025-06-15T05:27:39","date_gmt":"2025-06-15T05:27:39","guid":{"rendered":"https:\/\/multanisoghat.com\/?page_id=215"},"modified":"2025-06-15T05:27:39","modified_gmt":"2025-06-15T05:27:39","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/multanisoghat.com\/?page_id=215","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><br>Our Commitment to Quality<\/h2>\n\n\n\n<p>We take great pride in delivering the freshest, highest-quality mangoes directly to you. Each mango is carefully inspected before dispatch. However, as mangoes are a perishable and delicate fruit, we understand that issues can occasionally arise during transit. Our refund and replacement policy is designed to be fair and transparent.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Eligibility for Refund<\/h2>\n\n\n\n<p>To be eligible for a refund , please contact us within 24 hours of receiving your delivery.<\/p>\n\n\n\n<p>We will provide a replacement or refund for mangoes that are:<\/p>\n\n\n\n<p>Significantly Damaged: If the fruit is crushed, broken, or leaking upon arrival.<\/p>\n\n\n\n<p>Spoiled or Rotten: If the fruit shows clear signs of being spoiled (e.g., mold, excessive bruising, foul smell) at the time of delivery.<\/p>\n\n\n\n<p>Incorrect Variety: If you received a different variety of mango than the one you ordered.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Make a Claim<\/h2>\n\n\n\n<p>Contact Us Promptly: Please email us at [Your Email Address] or message us on WhatsApp at [Your Phone Number] within 24 hours of delivery.<\/p>\n\n\n\n<p>Provide Proof: To help us understand the issue, you must include the following in your message:<\/p>\n\n\n\n<p>Your Order Number.<\/p>\n\n\n\n<p>Clear photos of the affected mangoes, showing the damage or spoilage.<\/p>\n\n\n\n<p>A brief description of the problem.<\/p>\n\n\n\n<p>Keep the Product: Please do not discard the mangoes until we have responded to your claim, as we may need additional information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Resolution Process<\/h2>\n\n\n\n<p>Once we receive your claim, we will review the details and photos. If the claim is approved, we will offer one of the following solutions at our discretion:<\/p>\n\n\n\n<p>Replacement: We will send you a replacement for the affected mangoes in your next order or as a separate shipment.<\/p>\n\n\n\n<p>Store Credit: We will issue a store credit for the value of the affected mangoes, which you can use on a future purchase.<\/p>\n\n\n\n<p>Partial\/Full Refund: In specific cases, we may offer a partial or full refund to your original payment method.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is Not Covered<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">This policy does not cover:<\/h2>\n\n\n\n<p>Taste Preference: While we stand by the quality of our mangoes, individual taste is subjective. We cannot offer refunds if you simply do not like the flavor of the variety you chose.<\/p>\n\n\n\n<p>Change of Mind: Due to the perishable nature of our products, we cannot accept returns or offer refunds if you change your mind after ordering.<\/p>\n\n\n\n<p>Improper Storage: We are not responsible for issues that arise from improper storage after the mangoes have been safely delivered.<\/p>\n\n\n\n<p>Claims made after 24 hours of delivery.<\/p>\n\n\n\n<p>We appreciate your understanding and thank you for choosing us for your&nbsp;mango&nbsp;needs<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our Commitment to Quality We take great pride in delivering the freshest, highest-quality mangoes directly to you. Each mango is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-215","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/multanisoghat.com\/index.php?rest_route=\/wp\/v2\/pages\/215","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/multanisoghat.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/multanisoghat.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/multanisoghat.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/multanisoghat.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=215"}],"version-history":[{"count":1,"href":"https:\/\/multanisoghat.com\/index.php?rest_route=\/wp\/v2\/pages\/215\/revisions"}],"predecessor-version":[{"id":217,"href":"https:\/\/multanisoghat.com\/index.php?rest_route=\/wp\/v2\/pages\/215\/revisions\/217"}],"wp:attachment":[{"href":"https:\/\/multanisoghat.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=215"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}